The Hotel Info App for hotel guests

The Hotel Info App

The Hotel Info App is a guest-friendly mobile application designed to streamline communication and elevate the guest experience throughout their stay, from check-in to checkout.

Stand-alone or integrated with your hotel’s PMS, the app provides guests with instant access to essential information: links and list of the hotel services, spa or restaurant menus, ordering forms, Wi-Fi codes, room instructions, check-out details, service hours, house rules, emergency contacts, and more.

Additionally, the app serves as a central hub for real-time updates, including announcements, room service notifications, event promotions, weather alerts, and personalized offers – all delivered directly to the guest’s phone.

The app also features optional service enhancements, such as in-room dining menus, transportation arrangements, local attraction guides, and in-app booking for hotel amenities like massages, tours, or dining reservations.

Built into the Hotel Info App is a Smart-Review module, designed to strategically and subtly encourage 5-star feedback while helping you identify and address negative experiences before they go public.

With Smart-Review, you can:

• Prompt guests at the right moment to leave a review

• Collect internal feedback to resolve issues proactively

• Increase your hotel’s online rating and reputation

In summary, the Hotel Info App is the most efficient and modern communication tool available today — reducing front desk workload, improving guest satisfaction, and 5-Star reviews on public platforms by your choice.